Shipping policy
Shipping Policy
Last updated: March 29, 2026
Thank you for shopping with CALIA. Here's everything you need to know about how we ship your orders.
Where We Ship We currently ship to addresses within the United States only.
Processing Time Orders are processed within 1–3 business days of payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Times Once shipped, estimated delivery times are:
- Standard Shipping: 5–8 business days
- Expedited Shipping: 2–3 business days (where available)
Delivery times are estimates and not guaranteed. Delays may occur due to carrier issues, weather, or high demand periods.
Shipping Costs Shipping costs are calculated at checkout based on your location and selected shipping method.
Order Tracking Once your order ships, you will receive a confirmation email with a tracking number. You can use this to monitor your delivery status.
Lost or Stolen Packages CALIA is not responsible for packages lost or stolen after confirmed delivery. If your tracking shows delivered but you haven't received your package, please contact your local carrier and then reach out to us at info@calia.es.
Incorrect Address Please ensure your shipping address is correct at checkout. CALIA is not responsible for orders shipped to an incorrectly provided address.
Contact Us CALIA | 2914 18th St NW, Washington, DC 20009 | info@calia.es | +1 (774) 874-8066